What I didn't like about my carnival cruise
Catching an elevator was imposable. Really, I had to carry a 33 pound toddler and a stroller up and down dozens of flights of stairs because the elevators took so long.
The kid zone did not allow parents to play with toddlers so there was no play area for a little kid who was uncomfortable with being alone in a strange place.
The bathrooms were no better than an RV. They were tiny and water would get everywhere when we washed our hands or showered. My son hugged the bathtub when we got back home.
The excursions were very pricey, poorly organized and the excursions desk didn't have any real advice for people other than 'read the catalog'. The best time we had off ship was just hoping in a taxi and going to the beach.
Wherever we go I try to make sure we have a fun time and my son had moments he really enjoyed as did I but everything was colored by the poor experience on board and on the excursions.
What carnival can do to improve:
1. Train staff to know more details about destinations and be actively helpful.
2. Create edible food. This might sound mean but I think a lot of the food was simply not edible. Working on creating meals that leave a lasting happy impression would go a long way to improving every family's sailing experience.
3. Make the ship more friendly towards toddlers. This is tricky because I understand that it can be difficult to create a space just for kids. However, a parent welcoming toddler friendly spot would be a super great additional feature on board.